TERMS AND CONDITIONS
TERMS AND CONDITIONS, ESTABLISHING THE USE, DISCLAIMER AND LIMITATIONS OF LIABILITY
GOVERNING THE USE OF OUR WEBSITE

 

FORGED EMPEROR RETURN POLICY
All online purchases you wish to exchange must be made within 30 days of purchase
We do not offer a money back service for any of our purchased goods
We do offer an exchange service, you may exchange your item for an item of equal value
Or make up the difference if the value is greater
If the item is of less value you will be issued with a online store credit
This system only applies to purchases through FORGEDEMPEROR.COM
If you return the item without its original packaging, we cannot process your return and we will
send the item back to you as is and charge you for delivery.
All exchanged goods must be in their original, unworn and resalable condition
including tags, stickers, boxes, casing etc.All return shipping cost (if applicable) will be at the cost of the consumer/customer not (FORGED EMPEROR).
Orders simply sent back with no proof of purchase or your contact information cannot be processed.
Sales items and any products sold at discounted prices are non-refundable and non-exchangeable.
We do not refund or exchange products if you change your mind
Please go to the contact us page for all (EXCHANGES) send one of our team members
an email and you will be contacted within
5min to 24hrs of receiving your Email

Please Note – while we take all the care possible to ensure that you
receive your goods, we cannot take responsibility for any damages or loss incurred
during the delivery process

 

FORGED EMPEROR SHIPPING INFORMATION
We process orders Monday to Friday from 8am – 4pm.
FORGED EMPEROR ships ALL orders from our warehouse from 8am to 11am weekdays.
You will receive tracking advice from Australia Post or DHL once your order has been dispatched
(if you included your email address with your order).
Our EXPECTED DELIVERY TIMES chart below tells you when you can expect your order to arrive.
If you have problems with your online order PLEASE email as at

SHIPPING COSTS
Please note all prices on this website are in (AUD) unless stated otherwise
(the currency converter can be found on the home screen)
Shipping within Australia is FREE
Shipping within Australia is $10.00 for orders under $50.00
Shipping to New Zealand costs $20.00 for all orders
International shipping Costs differ depending on what country you are located in
AUSTRALIA 1-5 WORKING DAYS IS FROM THE DATE OF PAYMENT RECEIVED.
INTERNATIONAL ORDERS INCLUDING
NEW ZEALAND MAY TAKE 1 TO 4 WEEKS TO ARRIVE
LOCATION EXPRESS SHIPPING STANDARD SHIPPING
AUSTRALIA 1-2 Days OverNight 1 to 3 Working Days
New Zealand 1-2 Working Days 3 to 5 Working Days
International Orders 1 to 3 Weeks 1 to 4 Weeks
EXPECTED DELIVERY TIMES
EXPRESS DELIVERY DELAYS OVER CHRISTMAS. Between December 1st to January 2th our
online store and shipping services like Australia Post
experience a heavy increase in orders. We will try our best to get your purchased
product to you as soon as possible, however, it may take an additional 1-3
days handling time even if you have selected express delivery at check out. Rest assured
that your parcel will reach you within the estimated delivery times
listed below plus 1-3 days

 

INTERNATIONAL ORDERS (OutSide AUSTRALIA)
Please note that International also (includes New Zealand) orders may be subject to
customs inspection and import taxes unique to your country
This is normally based on the items being over a certain value set by your local Authority.
These taxes are out of our control and we will cannot
and will not be held liable to pay these taxes. We advise you to contact your local
Customs office to find out if/and how much these taxes maybe.FORGED EMPEROR will not mark your package as a ‘sample’ ‘gift’ or any other equivalent to avoid these taxes.
Delivery times are dependant on third party suppliers Australia Post and DHL. Factors outside of
FORGED EMPEROR control such as, but not limited to weather, customs processing times and unforeseeable
circumstances may cause delays on expected delivery times.

FORGED EMPEROR PROPERTY RIGHTS

All Rights Reserved
All information (content, designs, layouts, products sold within) this site are the property rights of
FORGED EMPEROR
(copyright laws, Trade Marks, Patent rights) Apply!